|
Can an additional Ink Sheet Ribbon
Cartridge be purchased?
|
|
Q: I'm doing multiple size prints
on a CP8000DW and/or CP3020? Switching the
ink sheet ribbon each time a different
size paper is used seems to be time
consuming. Can an additional Ink Sheet
Ribbon Cartridge be purchased?
|
|
A: Yes. You may purchase an
additional ink sheet cartridge for $29.99.
This will make the process of switching
ribbons much more convenient since you'll
already have the ribbon loaded on the ink
sheet cartridge and ready to be used.
|
|
Printing with PDI PC Event without
SCSI connection
|
|
Q: I don't have my Mitsubishi
printers connected via SCSI. Does PDI PC
Event only support printing with USB
connection?
|
|
A: Yes, you can print with PDI PC
Event using USB 1.1 connection. Although
the software was designed to utilize SCSI
interface, the software will allow you to
select an option utilizing Windows native
Mitsubishi printer driver. Follow the
steps below:
|
|
|
1. Click on Start and select
Settings and then "Control
Panel".
|
|
|
|
|
What different types of paper surface
are available?
|
|
Q: What different surface types are
available for the CP8000DW and CP3020
printers?
|
|
A: At this time, only Glossy paper
is available for the CP8000DW. Matte will
soon be available according to Mitsubishi
Electric. As for the CP3020 media, both
Glossy & Matte are available and come
in a box of 50 sheets of 8x10 and 8x12
(ink sheet ribbon included) or Master
volume cartons of 5 units.
|
|
Can paper and inksheet ribbon be
purchased separately?
|
|
Q: My ink sheets are all used up,
but still have paper left. Can I purchase
just the ink sheet ribbon for my CP8000DW
printer?
|
|
A: No. You cannot purchase just the
ink sheet ribbon alone nor can you
purchase just the paper alone. Paper &
Ribbon come packaged togther and cannot be
purchased separately. Although there are
specified number of prints per ribbon (3.5
x 5 = 220 prints, 4x6 = 220 prints, 5x7 =
110, 6x9 = 110 prints), the roll paper is
long enough for 235 prints to compensate
for the "feed Cut" function.
|
|
I get an error when printing. The Ink
and Paper lights come
on
|
|
Q: Everytime I try to print on the
CP8000DW, the Ink and Paper lights come on
and won't print. Why is it causing this
error?
|
|
A: The problem may be caused by the
following:
1. You don't have the roll paper
inserted properly. Check to be sure
the green light comes on when you
slide the paper in to the printer
roller.
2. The print media settings are not
valid. You must have the following
settings depending on the media type:
|
|
|
3.5 x 5 = M
4 x 6 = L
5 x 7 = X
6 x 9 = W
|
3. Check to be sure you have the ribbon
and paper inserted properly.
4. Make sure you have the matching ink
sheet ribbon with the paper. Using the ink
sheet ribbon and media that doesn't match
will priduce this error.
|
|
Is there an ICC profile available for
the CP8000DW and CP3020?
|
|
Q: Is there an ICC profile
available for the Mitsubishi CP8000DW and
CP3020?
|
|
A: No. There's isn't one available
at this time. According to Mitsubishi
Electric, the ICC profiles for both
printers are in the process of being
completed at this time. We will have the
ICC Profiles uploaded in our "Downloads"
page as soon they are available
|
|
Am I wasting paper each time I do a
feed cut on the
CP8000DW?
|
|
Q: Why is "Feed Cut" necessary?
Wouldn't I be wasting paper and have
inksheets left over?
|
|
A: "Feed Cut" is necessary only
when replacing the roll paper and making
hand contact the surface of the paper. As
far as "wastage" goes, no paper will be
wasted since 220 print roll actual length
is 235 prints to compensate for the paper
used when "Feed Cut" is executed.
|
|
What would be the most optimal
connection?
|
|
Q: Which connection interface would
I get optimal performance for my CP8000DW
printer? IEEE 1284 (Parallel Port), USB,
or SCSI-2?
|
|
A: There are 3 types of connections
on the CP8000DW. IEEE1284, SCSI-2, USB
1.1. The most optimal connection would
be SCSI-2. However, the different in Print
Spool Time is less than 5 second and
require the following hardware:
SCSI-2 Adapter
SCSI-2 Cable
SCSI Terminator. (if not included
with SCSI cable)
Unlike USB, IEEE1284, SCSI doesn't
rely on the System CPU to process the
workload. SCSI utilizes its SCSI
controller which is a controller
dedicated to SCSI devices, therefor
freeing up the System CPU Resource for
other tasks. However, USB connection
would be more than adequate for most
users as well as unexperienced
computer users. USB1.1 transfer rate
is around 12mb/per sec vs. SCSI-2's
20mb/per sec transfer rate and may not
be worth the hassle for some users. As
for IEEE-1284 also known as Parellel
Port or LPT, it would not be idea to
use this type of connection because of
its slow transfer rate. IEEE 1284
transfer rate is up to 2mb/per sec
using ECP or EPP mode.
|
After
switching the USB line to a different slot, I cannot connect to
the printer.
What should I do?
|
A: The best solution is to use the original
slot. However, if you must use a different slot, you
must reinstall the driver.
Before
you install a new driver, you should delete the old
driver
first to eliminate the further problem.
To
do so, go to Start -> Setting -> Printer, and
then delete the driver by clicking the right botton
on you mouse. (Select delete)
|
|
