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Frequently Asked Questions
HiTi 630ps Dye-Sub Printer
FAQ - I can't print TIF files when the printer isn't connected to a PC
FAQ - Does the HiTi630ps printer require regular maintenance?
FAQ - Can paper or inksheet ribbon be purchased separately?
FAQ - What benefits do I have using the Hiti630ps connected to a PC?
FAQ - Where can I download the latest software and firmware updates?
Help - I can't view or print TIF files
Q: I can't print TIF files on my HiTi630ps printer. Does this printer only support JPEG?

 

A: Yes. The Hiti630ps supports TIF format files. However, you can only view and print these files using Photo Desiree which is a bundled software for the HiTi630ps printer. You'll have to connect the HiTi630PS printer to a PC and use Photo Desiree to view and print TIF format files.

What advanatges do I have using the Hiti630ps connected to a PC?

Q: I'm currently using my Hiti630ps as a stand-alone unit. I don't have it connected to a PC. What would be the advantages of using it connected to a PC?
 A: There are some advantages to using the printer connected to a PC. Here are some of the benefits:
  1. You can view and print TIF files

2. Photo Desiree (Bundled Software) will allow you to enhance photos by adding borders, text, watermark, etc.
 

Does the HiTi630ps printer require regular maintenance?

Q: Does the HiTi630ps printer require any regular maintenace?
A: No. The only time the printer would require maintenance is when you see faded streaks on the printed photo. If you see faded lines on the prints, one of the following will fix the problem under normal circumstances.
  1. You may purchase a "Hiti630ps cleaning kit" for $9.99 which we carry in stock.
2. Open the unit cover (front) and get a lint free cloth with some alcohol. Swipe the head from edge to edge
(one swipe in single direction only! Do not scrub or wipe back and forth. Excessive cleaning may cause permanent damage to thge Hiti630ps' thermal head).

Can paper and inksheet ribbon be purchased separately?

Q: Can paper and inksheet ribbon be purchased separately?
A: No. Hiti630ps media and ribbon come packaged as a kit. You cannot purchase just the media or ribbon alone.

Where can I download the latest software and firmware updates?

 Q: Where can I download the latest software and firmware version?
A: Go to Hi-Ti Website.


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